ANNUAL MAINTENANCE CONTRACT
INTRODUCTION:
Mahavir Sys Power IS authorized Service Centre for APC Products, we provide Service Contract of any UPS after warranty expires and for all Brand’s of UPS from 500 VA to 800 KVA UPS.
We are providing Non Comprehensive and Comprehensive service contract with SLA to maintain high uptime for your equipment.
THE UNIQUE FEATURES OF ANNUAL MAINTENANCE CONTRACT ARE :
- Genuine repair/replacement of units. Defective part/unit will be taken back by MSPL.
- Supported across India.
- Committed resolution period.
- Travel and labor expenses are included.
- Same day or Next business day onsite service depends upon the location
- Regular visit for Preventive Maintenance of UPS & batteries to make sure smooth operation of UPS
- 24X7 support with extra charges
- Trained Service Engineers
- MSPL escalation matrix, in case you need to approach MSPL for any issue/ support
- Web Based Call Login Feature
- Call Status and Product details available to Customers